At YOUNERO LTD, we are committed to delivering your orders quickly and reliably. Please review our shipping policy below for details about processing, delivery times, and fees.
Order Processing Time
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All orders are processed and shipped from our trusted partner warehouse in China.
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Orders placed before 2:00 PM (GMT) are typically processed within 1–3 business days.
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Orders are not shipped or delivered on weekends or public holidays.
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During peak seasons or high order volumes, processing times may take slightly longer. If your order is delayed, we will notify you by email.
Shipping Rates & Delivery Estimates
We currently offer Standard Free Shipping to the United Kingdom.
The estimated delivery time for orders is 5 to 14 business days.
Shipment Confirmation & Tracking
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Once your order has been shipped, you will receive a shipment confirmation email that includes your tracking number.
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Tracking details usually become active within 24 hours of shipment.
Customs, Duties, and Taxes
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YOUNERO LTD is not responsible for any customs fees, duties, or taxes that may apply to your order.
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Any additional charges incurred during or after shipping are the responsibility of the customer.
Delivery Issues
If your order has not arrived within the estimated timeframe, please:
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Check your tracking information (sent via email).
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Contact the carrier directly with your tracking number.
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Reach out to our customer support team for assistance.
Help & Contact
Need assistance with your order?
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Email us: help@younero.com
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We respond to all inquiries as quickly as possible during business hours (Monday to Saturday 9:00 am to 5:00 pm).
